The following statements constitutes a legal agreement between a visitor (you) and Dani’s Delights regarding our website and products, the terms of which are set out below. You must be at least 18 years of age to agree and enter into this agreement on your own behalf and register for the use of this site. When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the payment process.
1 Price and Payment
The price needed to be paid will be quoted to you once the size, design, flavour of the cake has been agreed upon. We are under no obligation to provide any of our products to you a lower price.
2 Delivery & Collection
We cannot be held liable for any damage caused to the cake products once we have delivered, or delivered and set up the cake at your delivery location or venue and have received a signature for the safe receipt of our products on your delivery note. We will always do our best to deliver your cake within the given time slot , however delivery timings can not be guaranteed. We will not issue refunds for delayed deliveries. In the unlikely case that your delivery is delayed, we will endeavour to deliver your cake to you as close as possible to your original delivery time.
3 Risk & Title
Your cake will be at your own risk, once you collect it and we cannot be held liable for any damages to the cake or products once thy have left our premises . I advise customers to please handle with care as cakes tend to be fragile. Ownership of the product will pass to you once you have paid and the cake has been passed to you. Our cakes are fragile so we do advise that it is kept on a clean and tidy flat surface. We do advise purchasing a non slip mat and driving slowly to ensure that your cake arrives in the perfect condition.
4 Cake Stand Hire
We offer a cake stand hire service. We require a stand hire fee plus a security deposit. It is the buyers responsibility to return the cake stand/s after hire to our studio within 4 working. If the stand/s is damaged or returned after 4 working days, the deposit will not be refunded. We are not liable for any damages to the cake stand before we receive it back. When stand has been returned within the given time frame and we are satisfied that no damage has occurred, we will issue a full refund of the security deposit.
5 Non Edible Decorations and Ingredients
Our cakes may contain non edible ingredients and decorations such as food safe wires, floral tape, boards, plastic/wooden dowels, fresh flowers or rice paper. These will be added in your delivery notes and must be removed from the cake before eating.
6 Care and Handle
Cakes are fragile and and will react to temperature. Cakes should not be placed in direct sunlight, hot or humid rooms as there is a high risk of melting or damage to your cake. We do not provide cutting knives, cake tables or tablecloths. We do not advise holding cakes in your lap or hands during transport as there is a high risk of damage.
7 Dietary Requirements and Allergies
All cakes are made in a kitchen that uses nuts, dairy and wheat, eggs and gluten on a daily basis. We do not provide nut/egg free or vegan cakes at this time. We do provide halal and kosher.
8 Payments and Deposits
We require a 50% non refundable deposit to secure your order and hold the date. The remaining 50% must be paid in full 2 weeks before your collection or delivery date.
9 Covid-19 and Cancellation
In the unfortunate event that your celebration cannot go ahead due to government restrictions surrounding covid-19, our cancellation policy requires that you notify us two weeks to the collection or delivery date for your cake and you will receive a full refund minus a non refundable deposit. Any notifications given after the two week timeframe will not be refunded.
If you wish to make any changes to your order, please notify us immediately via email. Your request will be assessed and we will try to make any adjustments based on design and the amount of notice given. You will be notified of any price changes. Alterations requested with less than than 3 weeks notice may be subject to a surcharge. It is the responsibility of the buyer to thoroughly check all invoices, quotes and checkout charges thoroughly before paying.
11 Lead Times
We require a 6 week notice time for all event/celebration cake orders and at least a 3 month notice time for all wedding cakes. We understand that events and weddings can be impromptu and may be able to accommodate your request. Please get in touch as soon as you know when your event is scheduled for and we will notify you of any availabilities.
Due to Covid-19 there will not be any personal consultations until further notice. All wedding consultations will be held via email or phone. All samples will be sent out via courier or mail.